At Xavier Holidays, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you engage with our services, including Wedding Coordination, Travel Planning, Event Planning, and Conference Planning. By using our website or services, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, billing information, and identification details necessary for bookings and event arrangements.
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Travel and Event Information: Dates, destinations, preferences, and logistical requirements.
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Technical Information: IP address, browser type, operating system, and information about your browsing activity on our website.
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Communication Data: Messages, emails, and other interactions with our customer service team.
2. How We Use Your Information
We use your information for purposes including but not limited to:
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Providing and managing our services.
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Confirming bookings, reservations, and event details.
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Communicating updates, offers, and personalized recommendations.
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Processing payments and invoices.
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Improving our website, services, and customer experience.
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Complying with legal obligations and industry standards.
3. Data Sharing and Disclosure
We respect your privacy and only share your information when necessary:
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With third-party service providers (such as hotels, airlines, event venues, or transportation companies) for the purpose of fulfilling your bookings and arrangements.
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With trusted vendors providing services like payment processing, IT support, or analytics.
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When required by law, regulation, or legal process.
We do not sell, rent, or trade your personal information to unauthorized third parties.
4. Data Storage and Security
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We implement appropriate technical, administrative, and physical safeguards to protect your data from unauthorized access, misuse, or disclosure.
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While we take reasonable precautions, no method of transmission over the internet or storage system can be guaranteed as completely secure.
5. Retention of Data
Your personal information will be retained only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Once the retention period has expired, your information will be securely deleted or anonymized.
6. Opt-Out Instruction
You have the right to opt out of certain uses of your information:
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Marketing Communications: If you no longer wish to receive promotional emails or newsletters from Xavier Holidays, you can opt out at any time by clicking the “unsubscribe” link included in our emails or by contacting us directly.
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Service-Related Communications: Please note that essential communications related to bookings, payments, or ongoing services cannot be opted out of, as they are necessary to fulfill our contractual obligations.
7. Access and Control of Your Data
You may request access, correction, or deletion of your personal information at any time by contacting us. We will respond in accordance with applicable data protection laws.
8. International Data Transfers
If you are accessing our services from outside our operating country, your information may be transferred to and processed in other countries where data protection laws may differ from those in your location.
9. Third-Party Links
Our website may include links to third-party websites. Please note that we are not responsible for the privacy practices, content, or security of these external sites.
10. Policy Updates
Xavier Holidays reserves the right to update or amend this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy regularly to stay informed about how we protect your data.
